What to expect
If someone you love has been referred to the Hospice, you probably have questions. Here's what happens next, and what to expect when you arrive.
The referral process
It can feel uncertain, but the process is straightforward and we're with you throughout.
Referral made
By your GP, district nurse, or hospital team
Clinical review
Our team reviews the referral
We contact you
To discuss next steps and answer questions
Admission arranged
A date is set when a bed is available
When you arrive
When you or your family member arrives at the Hospice, you'll be welcomed by a member of the nursing team. They'll show you to your room, explain the daily routine, and answer any questions.
There's no rush, settling in takes time, and the team is here to help.
What a day looks like
There's no pressure to do anything. The day is yours, here's what's available if you'd like it.
Morning
Breakfast from 8am. Personal care with the nursing team. Medical reviews and therapy sessions.
Afternoon
Lunch at 1pm. Activity programme if you'd like. Visitors welcome from 3pm. Time in the garden.
Evening
Supper at 6pm. Visitors from 7pm. A warm drink before bed. Devices charged overnight.