Our care - community palliative care

Care in your own home

Our community-based specialist palliative care team provides symptom assessment, guidance, and support to patients, families, and GPs, helping you stay as comfortable and as well as possible at home.

Who is this service for?

Our community palliative care service is for patients living with a life-limiting illness who are being cared for at home. The team works alongside your GP, district nurse, and hospital team to provide an additional layer of specialist support.

Whether you need help managing symptoms, want someone to talk through what's ahead, or simply need reassurance that support is there, our team is here.

Our team

A multi-disciplinary team of specialists working together to support you and your family.

Medical Consultants

Specialty Doctors

Palliative Care Nurses

Physiotherapy Team

Occupational Therapists

Social Work and Support

Community Triage Team

24/7 On-call Support

Your journey with us

From referral to ongoing support, here's what to expect at each stage.

Welcome

Once we receive and accept your referral, a member of our Community Triage team will contact you within two working days.

Getting in touch

We offer various methods of contact including telephone, virtual appointments, Hospice outpatient clinics, or where appropriate, a visit at home.

Assessment

You'll receive a regular assessment, daily, weekly, or fortnightly depending on your situation and symptoms.

Working with your GP

Following your assessment, we continue to update your GP and other professionals involved in your care to ensure everything is joined up.

Ongoing support

Our team is available 24/7 for you, your family, and your primary care team. We're just a call away, 0141 952 1141.

Discharge and re-referral

If you or we feel you no longer need the service, we'll contact your GP. You can return at any time you or your GP feel it would be helpful.

Important to know

Our team provides symptom assessment, guidance, advice and support to you, your family, and your GP. It is only your GP who can prescribe medication, and only a pharmacy can dispense medication. We work closely with both to ensure you get what you need.

What we provide

Care that comes to you, practical, emotional, and spiritual support in the place you feel most comfortable.

Symptom assessment

Specialist assessment and guidance on managing pain and complex symptoms at home.

Wellbeing support

Someone to listen, guide, and provide reassurance through illness and uncertainty.

Spiritual care

Support for patients and families of all faiths and none, throughout illness and bereavement.

Guidance for families

Helping families understand what's happening, what to expect, and how to support their loved one.

Working with your team

Working closely with your GP, district nurse, and hospital teams to keep care joined up.

Bereavement support

Our service doesn't stop at the patient. Support continues for families through bereavement.