Core Values
The Core Values are in practice and are evident in the way care is delivered in the Hospice and with respect staff have for each other. The Core Values are central to all work carried out and our work is guided by them. Staff enjoy reflective sessions whereby time is taken to consider everyday practice and discuss how the core values govern our work. We constantly strive to improve by using the Core Values for guidance. The staff use Core Values to help in all decision-making, ensuring justice for all in relation to patients and each other.
Respect for Human Dignity
We respect human dignity when we:
- Respect the sacredness of life
- Care for the whole person
- Demonstrate unity of purpose, while recognising individual differences
- Value each person's contribution
- Act in a culturally appropriate manner
Service/Quality
We provide service when we:
- Create an atmosphere of welcome and hospitality
- Promote quality of care and excellence
- Encourage and demonstrate team spirit
- Recognise the value of individual initiatives and ideas
- Show an openness to constructive criticism and feedback
Care of the Poor and the Vulnerable/Advocacy
We care for the poor and the vulnerable when we:
- Listen attentively to identify unmet needs
- Respond in a practical way to those in need
- Collaborate with others to share resources
- Create access to needed services
- Provide basic resources for daily living to those in need
Compassion
We show compassion when we:
- Act with understanding and sensitivity
- Work co-operatively with others
- Are available to those we serve and to each other
- Respect and nurture the environment
Justice
We promote justice when we:
- Act with integrity
- Respect the rights of others
- Take responsibility for our actions
- Preserve resources
- Provide quality without extravagance
- Demonstrate fairness in decision-making
- Affirm, celebrate and develop the gifts and talents of each person
- Model justice in all aspects of business practice